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Session Highlights
Vice Presidents and Executive Directors
and the X(EPSU) set
Get new providers paid more quicklywith simple preparation strategies
Contents of medical records and sources of requirements for keeping them – the law vs codes of ethics
Temper, Temper: Dealing With Angry Residents Webinar Options:Recording & Transcript Session HighlightsIn todays professional landscape, its not uncommon to face moments of frustration or irritation at work. Whether its a one off occurrence or a recurring pattern, dealing with angry tempers is crucial to maintaining a positive reputation and resident loyalty. Knowing what to say to angry residents can turn a tense situation into an opportunity. When customers are mad, seize the opportunity to go above and beyond. Understanding how to deal with
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