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manage conflict and challenges with composure
Modelling calm
oral communication
including the impact of people’s different states of mind
and priming substrates
Plan & Conduct Competency-Based Assessments Continuous Improvement Tools manage conflict and challenges withINTRODUCTION: Welcome to the Plan & Conduct Competency Based Assessments course. This course only includes a challenge assessment designed to assess your knowledge and skills required to demonstrate competence in planning, organising, conducting and finalising competency based assessments within an RTO environment, including ensuring assessments align with legislative and regulatory requirements and produce valid, sufficient, authentic and current
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